1.M and S has progressed and adapted through the years to
fit people’s needs of the day. Historically they started off as a family store
and adapted to the styles of fashion, technology and food through the years.
They have tried to be innovative throughout the years from creating new fabrics
in the 1940/50s; introducing ready meals in the 70s and machine washable suits
in 2001. Economically they have had increased profits throughout the years and
have expanded the company all over the UK.


2.The five key principles – quality, value, service,
innovation, trust

4. I think the orient express has been used in the advert with them ending up in Venice. I think they have used this because it is classy and M and S has high standards I feel. You could also say that Venice is fashionable so it only right they end up there.
5. The campaign shows 12 British women from diverse backgrounds and professions. After researching the ad campaign, it is clearly designed to turn around the fortunes of the store, which has seen eight consecutive quarters of declining sales. The new models are dressed in the first collection from new style director Belinda Earl, who has taken the brand upmarket, with more cashmere, silk and sharp tailoring. Overall I feel that M and S are using these range of women from the different backgrounds that all seem to intertwine with its core values in some way with there professions or history. I believe they feel that women will see this and either be inspired by these women or empathize with them.
6. the leading ladies campaign is targeted at all ranges of women aged younger to older.